NEED TO GET IN TOUCH?

COVID-19

Online Orders, Returns & Refunds, Stores, & More...

ORDER ENQUIRIES

Change or Cancel an Order, Missing Item, Faulty Item & More...

DELIVERY

Order Tracking, Delivery Options, Shipping Restrictions, & More...

RETURNS & EXCHANGES

Non Faulty & Faulty Returns, Gift Returns, Exchanges, & More...

PAYMENTS, POINTS & PROMOTIONS

Payment Types, Promotional Codes, NEOM Points, Gift Vouchers & More...

NEOM PRODUCTS

Home Fragrance, Bath & Body, Ingredients, Allergies & More...

TECHNICAL

Customer Account, Website Trouble, Payment Issues & More...