*Products purchased between 25th Oct and 31st December 2021 can be refunded or exchanged until January 31st 2022 as per the return T's & C's*
We totally get it, sometimes you need to return your order so we have made it super simple, really quick and completely FREE! We want you to LOVE your products just as much as we do so if for any reason you change your mind, you've had a change of heart or you're just not feeling it... no worries!
We can exchange or refund items if:
- Are returned to us within 28 days of receipt - Are returned to us in perfect condition (we can only accept a return if it is unused) - If the product is faulty - Have been purchased directly online at www.neomorganics.com - For health & hygiene reasons, we are unable to accept the return of NEOM Wonder Balms
To return this, create your FREE returns label via the link below. Then either print your label at attach it to the package, or use the QR code to return this to us. Your QR code can be scanned when dropping your return off at your local post office.
As the parcel remains your responsibility until it arrives back with us, please ensure that you get proof of postage in case you need to contact us about your return.
