What should I do if I receive an error message during checkout?
If you receive an error message please try the following:
- Contact your bank to make sure there are sufficient funds in your account
- Verify you are entering the credit card’s CVV and billing information correctly
- Make sure your billing name, address and phone number matches the the details registered to payment card
If the issue remains, please contact our Customer Care Team via Live Chat or email at firstname.lastname@example.org.