How can I get a new returns label? 27 May 2020 13:06 Updated Follow If you are returning something to us for a refund or exchange, please create your free returns label here - https://www.royalmail.com/track-my-return/create/2818 If you are returning an item to us that is faulty, please read are FAQs page here contact our Customer Care Team via email at info@neomorganics.com and we would be happy to send you a new returns label.