ORDERS & PAYMENTS

Cancel or amend an order

• Cancel an order
• Amend an order

Payments

• What payment options do I have?
• What payment methods do you accept?
• I can't process my payment, what should I do?

Placing an Order

• New User Discount Code
• Placing an order
• Do you include billing or payment information within the parcel?
• Is your packaging branded?

Gift Cards

• Can I redeem a Gift Voucher online?
• Do you sell Gift Vouchers online?

Issue with an order

• A missing item/wrong item received?
• Arrived Damaged

Faulty Items

• I have received a faulty item, what should I do?