If you receive an error message please try the following:
- Contact your bank to make sure there are sufficient funds in your account
- Verify you are entering the credit card’s CVV and billing information correctly
- Make sure your billing name, address and phone number matches the the details registered to payment card
If the issue remains, please call our Customer Care Team on +44(0)1423 878810, Monday – Thursday, between 9am – 5.30pm and Friday between 9am - 5pm (GMT).
