Oh no! We are so sorry that you have reacted to your NEOM product.
Please complete the attached form with as much details as possible and contact our Customer Care Team via email at firstname.lastname@example.org or via Live Chat, as soon as you notice a reaction and we will be happy to look into this for you.
Product reactions are skin specific and sensitivity to particular ingredients can be triggered by a number of factors. We would always suggest that you visit your Doctor or Dermatologist to help identify the exact ingredients that may have caused this to happen but we will help as much as we can!
Please note: we may require images where appropriate.