Articles in this section

• Can I return something I purchased from another NEOM stockist?
• Can I return something I bought online to a NEOM store?
• Can I return something I purchased in a NEOM store?
• How can I get a new returns label?
• Which items are non-returnable?
• I received a free gift as part of my order, do I need to return that too?
• Do you refund the delivery charge?
• Can I return a product that has been opened / used and I change my mind?
• My order is quite large that I want to return, will Royal Mail still accept it?